Thank you very much for the inspiring workshop!
The Service Summit was preceded by the First KSS Research Workshop, which took place one day prior to the Summit. The objective of the workshop was to foster academic and interdisciplinary discourse and networking amongst different generations of researchers from the field of service science. In order to achieve this objective, stimulation of academic scholarship, discussions of ideas as well as dialogue among students and researchers from different countries, disciplines and seniority was intended.
The KSS Workshop Proceedings are available here: KSS2015-Proceedings.pdf.